TERMS & CONDITIONS

PRIVACY STATEMENT

 

Helen Johnson Counselling and Psychotherapy respects the privacy of visitors of its website, in particular, the rights of visitors with regard to the automated processing of personal data. Because of our complete transparency with our users, we have therefore formulated and implemented a policy with regard to these processing operations themselves, their purpose, and the possibilities for those to exercise their rights.

When continuing to visit this website you are agreeing to the following conditions. You accept the use of analytical and functional cookies. The current version of the privacy policy, available on our website, is the only version that applies as long as you visit the website until a new version replaces the current version.

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Article 1: Legal provisions

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1. Website (hereinafter also “The website”): Helen Johnson Counselling and Psychotherapy (https://helenjohnsoncounselling.co.uk)

2. The company responsible for the processing of personal data (hereinafter also “The administrator”): Helen Johnson Counselling and Psychotherapy established at GL54 1HP, UK.

 

Article 2: Access to the website

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Access and use of the website are strictly personal. You will not use the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers, and in particular, do not use it for unsolicited electronic offers.

 

Article 3: The content of the website

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All brands, images, texts, comments, illustrations, (animation) pictures, videos, sounds as well as technical applications that have been used to make the website function and more generally all parts used by this website are protected by law by intellectual property rights. Any reproduction, repetition, use or adaptation, in any way whatsoever, of the whole or only a part thereof including the technical applications, without the prior consent of the responsible party, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or waiving of legal proceedings.

 

Article 4: Management of the website

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• To ensure proper management of the website, the administrator can at any time:

• Suspend or restrict the access to a certain category of visitors to all or part of the website

• Remove information that inhibits the proper functioning of the website or is in violation of the national and/or international law or with internet-etiquette

• Perform updates that temporarily make the website unavailable

 

Article 5: Responsibilities

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The administrator is in no case responsible for failures, malfunctions, difficulties or interruptions of the functioning of the website, as a result of which the website or one of its functions is not available. The manner in which you seek connection with the website is your own responsibility. You must take appropriate measures to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and the data you consult on the internet.

 

Article 6: Collecting data

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• Your data is being collected by Helen Johnson Counselling and Psychotherapy and (an) external processor(s). Personal data consists of: all information about an identified or identifiable natural person who can be immediately identified through an identifier such as a name, an identification number, location data, an online identificatory or one or more elements characteristic of the physical, physiological, genetic, psychological, economic, cultural or social identity.

• The personal data that is collected on the website is mainly used by the administrator to ensure a working relationship with you, providing services and if necessary for the processing of your orders.

 

Article 7: Your rights with regards to your data

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Pursuant to article 13 paragraph 2 sub the GDPR, everyone has the right to inspect and rectify or erase his personal data or limit the processing concerning him, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting info@helenjohnsoncounselling.co.uk.

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Every request to this end must be accompanied by a valid proof of identity, including a signature and an address that can be used to contact you. You will receive an answer within 1 month after the request. This period can be extended to by 2 months, depending on the complexity of the request and the number of requests.

 

Article 8: Processing personal data

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In case of violation of any law or regulation, of which the visitor is a suspect and for which the authorities need personal data collected by the administrator, these will be provided to them after an explicit and motivated request from those authorities, after which these personal details will no longer be under the protection of the provisions of this privacy statement.

If certain information is necessary to gain access to certain functionalities of the website, the person responsible will indicate the mandatory character of this information at the time of the request.

 

Article 9: Commercial offers

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It is possible that you receive commercial offers from the administrator. If you wish to stop receiving these offers, please email info@helenjohnsoncounselling.co.uk.

If you encounter any personal data while visiting the website, you must refrain from collecting it or from any other unauthorized use as well as from any act that violates the personal privacy of the person. The administrator is in no way responsible in the above situations.

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Article 10: Storage period of the data

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The data collected by the administrator are used and stored for the duration that is determined by law.

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Article 11: Cookies

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A cookie is a small file that is stored by your browser on the hard drive of your computer while you visit the website. A cookie contains data so that you can be recognised as a visitor during each visit to our website. It is then possible to set up our website specifically for you and facilitate logging in. When you visit our website, a cookie banner will appear through which we inform you about the use of cookies. By continuing to visit our website, you accept its use.

We use the following types of cookies on our website:

• Google analytics (analytical cookie)

• Google AdWords (tracking cookie)

Functional cookies: including session and login cookies to keep track of session and login information.

Analytical cookies: to get an insight into the use of our website based on amounts of visit, popular pages, and subjects. This way we can better tailor communication and information provided to the needs of visitors on our website. We cannot see who visits our website or from which PC the visit takes place.

Tracking cookies: includes advertising cookies intended for showing relevant advertisements. Personal interests can be derived from the information about visited websites. This allows organisations to show their website visitors targeted advertisements. Tracking cookies make it possible to create profiles of people and treat them differently. Personal data is usually processed using tracking cookies. During your first visit to the website, a banner will appear informing you about the use of cookies. If you accept the use of tracking cookies, you accept its use.

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Article 12: Visual material and offered products

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No rights can be derived from the visual material belonging to the offered products on the website.

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Article 13: Applicable Law

UK law applies to these conditions. The court of domicile/ place of residence of the administrator is exclusively competent in any disputes concerning these conditions, except when a legal exception applies to this.

Article 14: Contact

For questions, product information or information about our website, please contact: Helen Johnson, info@helenjohnsoncounselling.co.uk,

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Consumer Data

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When completing forms on our website or phone us (for the further information or purchase of a service, consumer data can be registered by ourselves or the users themselves. When visiting our website, data is also collected. This data includes IP address, the data of the device used, and the viewed items. Even if you contact us, this will often lead to the processing of personal data. Consider the request for information requests for service.

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Which personal data do we collect?

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We uses personal data for:

• Support and service to the consumer

• Marketing, such as newsletters and the targeted display of advertisements and products via Google Adwords, social media channels, and third-party websites.

• Carrying out analyses to optimise products and services.

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How long do we store consumer data?    

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Admin processes data as long as is necessary for the purpose of the data. This may depend on the consumer cancellations, such as our newsletter. In principle, data is not erased so that we can assess any complaints or new contact recordings based on applications from the past. If you want your data erased from our system, please contact info@helenjohnsoncounselling.co.uk

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DISCLAIMER

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The following terms and conditions are applicable when using this website . When visiting this website, it is assumed that you have read and accepted these conditions.

Use of information

We strive to offer correct and up-to-date information. Even though the information is presented most carefully, We are not not responsible for the completeness, correctness or timeliness of the information. The legal information on the website is very general and cannot be seen as a replacement for legal advice.

You cannot derive rights from the information.We do not accept liability for damage caused by the use of the information or the website and neither for any problem in the functionality of the website. A relationship between us and the user of the website cannot be established based solely on sending and receiving information via the website or via e-mail.

E-mail

We do not guarantee that e-mails sent to us are (timely) received or processed because timely recipience of the e-mails cannot be guaranteed. Similarly, the security of the e-mail traffic cannot be completely guaranteed because of the associated security risks. By corresponding with Helen Johnson Counselling via e-mail without encryption or password protection, you accept this risk.

Hyperlinks

This website can contain hyperlinks to third-party websites. We have no influence on third party websites and is not responsible for the availability of content of those websites. We do not accept liability for damage caused by the use of third-party websites.

Intellectual property laws

All publications and expressions coming from us are protected by copyright and other intellectual property laws. Besides personal and non-commercial use, nothing from these publications and expressions can be multiplied, copied or made public in any way, unless we have given written permission.